Shipping Coverage

• We currently ship within Egypt only.

Processing Time

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Estimated delivery time is 2–5 business days, depending on the customer’s location.

• Delivery times may vary during peak seasons or promotional periods.

Shipping Fees

• Shipping fees are calculated at checkout based on the delivery location.

• Free shipping may be available during selected promotions and offers.

Order Confirmation & Tracking

• Once your order is confirmed, you will receive a confirmation message with your order details.

• Our courier will contact you before delivery.

Delays & Issues

• Raxen is not responsible for delays caused by circumstances beyond our control, such as weather conditions or courier-related issues.

• In case of any shipping issues, please contact us and we will assist you promptly.